Privacy Statement & Privacy Policy

Metrotech Solutions Ltd (“Metrotech”) we understand the importance of protecting your privacy. This statement is designed to advise you how we use any of the personal information you share with us, via our website, email or otherwise. This statement also covers use of your personal information when you are a recipient of any products or services purchased through Metrotech Solutions Ltd. Your continued use of this acknowledges your consent to this Privacy Statement & Privacy Policy.

About us:

Metrotech Solutions Ltd is a UK registered limited company.  We provide business to business managed internet services and IP phone systems / hardware throughout the UK.

  • Additional information about Metrotech can be found here:

What Personal information we collect:

We collect your personal information when you enter your details on forms on our website or when you contact us (in writing, by post, email and messages via our social media platforms, by telephone, or in person at tradeshows or networking events). We also collect your personal information when you are a recipient of services or products purchased through Metrotech.

When you contact us via this website, by completing an enquiry, “contact us” form, or “request a quote” form, we may need to use your personal details to respond to your query or handle your sales enquiry. The details may include your name, address, landline telephone/mobile number, and/or email. In the case of an enquiry on behalf of a company we may collect your company’s name, your position; company address, company email address, and company telephone number.

Metrotech Solutions Ltd collect your personal information:

  • directly from you when you complete a form on our website, or select the option to receive news, information and promotional marketing from us;
  • from third parties who use our products and services;
  • from third parties who hold and supply marketing lists for sale or otherwise in the public domain
  • when you purchase a product or service which we provide together with third party businesses and the information is collected by the third party business

How long we keep your personal information:

We use your personal information only to send you the information you have requested from us. Unless you indicated a desire to receive news or promotional information, your personal information will be deleted from our systems seven years after your enquiry.

Why we collect your personal information:

  • to fulfil your order and provide you with products and services that you may purchase or request from Metrotech Solutions Ltd
  • to check your identity to protect security and prevent fraud, when you use our services
  • to improve and develop our services
  • to meet our legal obligations

Sharing your personal information with third parties:

Your personal information is only used by Metrotech Solutions Ltd, for the purposes previously described above. We share your personal information with select third party business partners only where it is necessary to do so, for the purpose of providing the service or product you have enquired about or purchased through Metrotech.

We may share your personal information with certain authorities, including the law enforcement agencies, credit bureaus, fraud prevention agencies and select other entities, for:

  • prevention and detection of crime,
  • the prevention of fraud against Metrotech Solutions Ltd, third parties or customers,
  • to prevent money laundering,
  • for identity verification, or
  • for the purpose of legal proceedings

We do not sell your personal information to any other third party, for any reason whatsoever. In the UK, we do not use automated call services and we do not record telephone calls for training, or other purposes.

In cases where your personal information has been provided to a third party as part of provision of a service or product purchased, you may need to contact the third party directly in relation to their continued use of your personal information.

Security of your personal information:

Metrotech Solutions Ltd are committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.

Accuracy of your personal information:

Metrotech Solutions Ltd will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise us of any changes to your information. Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.

Promotional email marketing:

Where you have indicated your preference to receive news, periodic offers, or promotional email marketing, by checking the box on our web forms we will use only relevant personal information to contact you. We may communicate with you by email, telephone or social media posts and messaging where you have provided consent to do so.

If you do not wish to receive promotional marketing emails from Metrotech Solutions Ltd, please use the unsubscribe feature on any promotional email, or send an email stating “please unsubscribe me” in the subject line, or use our “contact us” form to request that your contact details be removed from our database. Please note we will only retain your personal information where our legal or regulatory obligations require us to do so.

How to obtain a copy of your personal information:

If you would like to obtain details of your personal information held in our database and/or in hard copy, stored by Metrotech Solutions Ltd, please contact us directly. Metrotech will require certain details to be able to locate your personal information which may include the dates and details of website visits, emails and the services or products you have received.

Data Controller:

Metrotech Solutions Ltd is the data controller responsible for this website.

Third party websites:

Our website, emails and social media pages may contain links to websites operated by third parties. Metrotech Solutions Ltd are not responsible for privacy statements, notices, policies, services offered, or other site content displayed on third party websites.

Changes to our Privacy Statement & and Privacy Policy:

We review this Privacy Statement & Privacy Policy on a regular basis and will display the current version on this webpage. The last update was: 25 May 2018.

How to contact us:

If you have any questions about this Privacy Statement & Privacy Policy or how Metrotech is using your personal information, please contact us here:

Metrotech Solutions Ltd.
2nd Floor,
St Georges House
St Georges Rd

Telephone: +44 (0) 161 9740860

UK Registration Number: 8258688