Let’s face it; the success of your business relies heavily on the quality of communication. Effective communication can help build better relationships between you and your employees, customers, prospects, vendors, partners and co-workers. The result is improved employees’ morale, fewer errors and more innovations that help take you closer to your goals. One of the […]
Choosing a new phone system that suits your business may sound like an easy task, but this is not always the case. With tens of services and companies to choose from today, finding one that gets it right can be confusing. One of the recent phone systems whose popularity is sweeping across the UK right […]
As the technology advances, more and more businesses are opting to move most of their processes and applications to the cloud in place of making in-premise investments. Telephony is one such area that is seeing a lot of developments lately. Hosted telephony, popularly known as Voice Over Internet Protocol (VoIP) is quickly gaining popularity among […]
VoIP call recording is considered fundamental by many businesses that depend on it particularly for compliance purposes. Apart from preventing legal inconveniences, the process also offers a host of other advantages. In this quick guide to VoIP recording, we explain what it is and why it’s crucial to record business calls. We will also show […]
Provisioning simply means configuring and registering a device over a network. In this article, we will briefly discuss the general auto-provision method for connecting your Yearlink phone to the 3cx hosted PBX and give a bit of weight to the auto-provision method within 3CX. Before we proceed, it’s important to note down your phone’s MAC […]
With the recent announcement by BT that the legacy PSTN and ISDN telephony services are nearly being phased out, there has been a lot of discussion about VoIP and VOIP hardware its merits as the able successor of the two networks. If you’re already thinking about making the leap to deploy this modern system, there […]